How should I choose the most suitable laser machine model?
Please tell us your detailed requirements, such as the type, size and thickness of processing materials, then we will recommend the most suitable machine for you. Please tell us your requirement by filling this form.
Which product should I choose? e.g. exchange table fiber laser cutting machine or sheet laser cutting machine? Economical tube laser cutting machine or three-chuck tube laser cutting machine?
This needs to be selected according to your specific needs. For cutting machines, if you have gantry cranes for loading and unloading and want to save costs, you can choose a single-platform laser cutting machine. If you want a machine that meets the safety standards better, you can choose a machine with a safety casing. For pipe cutters, if you need to cut longer materials (12m) and have higher precision requirements, then you need to choose more chuck pipe cutters. For more details, please consult our sales team for more details.
How much is a fiber laser cutting machine ?
In fact, we still need to know your specific requirements to answer the question, because the price difference of laser cutting machines can be huge among different worktops, laser source brands and power. Please contact us for a formal quotation according to your specific requirements.
Why is your product cost-effective?
Our products are cost-effective, not only at preferential prices, but also of excellent quality (we have a set of quality inspection procedures, which include 48-hour aging test and 24-hour light test before delivery) and comprehensive product service (perfect service system before and after sales).
Are the critical components manufactured and assembled by Morn Laser?
The key components are not produced by us. We select reliable suppliers to assemble and debug the machines.
What is your laser bed made of?
Each bed of MORN LASER is machined by ourself, thus we can control the accuracy and quality of the bed well.
Is your product easy to damage?
Every machine of MORN LASER will undergo strict tests before leaving the factory, especially for the aging test of the machine. In addition, our machine embeds protection programs to protect the machine from damage.
Is your product easy to use?
The software of our machines are all very user-friendly designs. We are equipped with complete machine instructions. In addition, we will provide you with professional engineers to guide you to use the machines one by one.
Can you help calculate ROI on your product?
Sure, for the product ROI, we will help you calculate it from the aspects of using cost, production efficiency, processing profit, etc. Please contact us for further discussion.
Can you give me cost breakdown on your product?
Of course, please contact us. We will help you calculate this cost from the gas consumption, power consumption and accessories of the laser cutting machine.
Can you send free samples?
Yes, please contact us to check more details about sending free samples.
What certificate do you have for your laser product?
We have many kinds of international certificates, like the most popular CE and FDA. Meantime, we can also assist to supply other certificates based on customer’s special requirements.
Where can I see your product display in my country?
You can tell us your country name, then we will show you the nearest showroom, or show you the product by video call.
How do I know which laser machine is suitable for me ?
You can tell us your detailed metal processing requirement. Like what metals need to cut, their thickness, maximum size, etc. Based on your requirement, we will select the most suitable machine for you.
Do you have a CE document and other documents for customs clearance?
Yes, based on the customer’s local policy, we will offer our customer a whole set of documents for customer’s clearance. For example CE, FDA, packing list, commercial invoice, certificate of origin, etc.
About accuracy, we have observed that after some time "Machine accuracy can increase gradually" and after a long time, the difference reaches its maximum level. How about your machine?
We can promise our machine with high accuracy for years. As our machine beds are all fully high-temperature annealing to stress, ensuring that machines are well used with high accuracy without deform for many years. And we adopt high-precision rails and racks which are installed by skill engineers to ensure the accuracy of the machine. Meantime, machines are inspected by laser interferometer after installation.
I'm not sure what power to choose, what should I do?
Please tell us the metal you need to cut/weld and the corresponding thickness of each metal, and we will recommend the most suitable product for you.
What material can fiber laser cut?
It is professional for common metal materials such as stainless steel, carbon steel, aluminum. etc. If your material is special, please contact us for confirmation.
Which fiber source does Morn Laser apply?
We can supply Raycus/ Max/ IPG/ GW laser sources, and the market feedback of these laser sources is very good. The fiber source recommendation depends on your budget and specific job requirements.
How to operate the machine?
Once you receive the machine, our after-sales department will guide you online to operate the machine. Our engineers will send you step-by-step videos and pictures for your better understanding and operating.
Can I get the sample to check the quality of the machine ?
Of course. Please send your sample requirements such as drawings to us, we can record the sample making process and show the sample effect for you.
Can the machine be customized according to my requirements?
Of course yes. We are a manufacturer brand and our engineers can design the machine according to your requirements.
What are the wearing parts?
The wearing parts are mainly lenses and nozzles. The machine will be shipped with wearing parts included.
How to select the suitable welding machine?
Please tell me what product you are welding (preferably with a picture), and the metal and thickness to be welded. we will recommend the most suitable one for you.
How do I know which laser welder is suitable for me ?
We have two kinds of laser welding machines:
The handheld laser welding machine is suitable for welding large workpieces with flexible operation.
The automatic laser welding machine is used to weld precise small objects.
How thick can 1000w be welded?
Usually 3mm stainless steel or carbon steel is ok to weld.
Can aluminum be welded?
Yes, it can weld most common metals
Can the machine be customized according to my requirements ?
Yes, we also supply customization services for special working requirements to improve cutting/welding efficiency for clients.
How about the wavelength adjustment range of the laser welding machine?
Fiber laser wavelength is 1080±5nm. Spot size is adjustable from 0.2mm to 0.5mm.
What is the power consumption of the welding machine?
For a 1kw welding machine, it’s about 5.5kw.
Is the protective gas necessary?
Yes, it is necessary to protect the operator’s eyes, it’s included with the toolbox and we will send one together with the machine.
How to maintain a water chiller?
In summer, please clean the condenser and dust filter of the equipment about 15 days. We will send you user manual of machine and chiller, you can check details.
Does this machine come with software?
Yes, sure. System and software are included.
How do I get a freight quote?
We can check freight cost by air or sea for you.
What are the machine power requirements?
We will choose different power for you according to the cutting material and actual cutting thickness. Morn Laser cutting machine power ranges from 1000W to 30000W.
What thickness does my foundation need to be?
The foundation is concrete with a minimum thickness of 300 mm; there is no seismic source around the foundation or a shock absorbing groove will be provided.
What types of gas are needed to operate your laser cutting machine?
Mainly oxygen, nitrogen and compressed air. Compressed air is more readily available than oxygen and nitrogen, more economical compared to oxygen and nitrogen, and it is very common to use compressed air as an auxiliary gas for laser cutting.
How much does it cost to ship a CNC Machine?
Shipping cost depends on machine size, shipping distance, etc. For different cutting sizes, container sizes vary. Different countries and cities, sea freight varies. For the specific cost, please consult us for more details.
How to inspect the quality of laser cutting machines?
We have a strict quality control management system from components, production process to commissioning. When you receive the machine, you can do a cutting test with the guidance of our after-sales engineer. If the cutting surface is smooth and there is no slag, the cutting quality is good. If there is a problem, please let us know, we will assist you to solve it.
How to ship CNC machines?
We can take care of product shipping by sea or air. For sea transportation, We will choose different containers according to the size of different machines.
Do you have a customization service for CNC machines?
Yes, we have customization service according to your materials, thickness , cutting area and other requirements.
Why has my laser beam become weaker than before?
Please check the optical path to see if the beam decay is caused by the angle of the lens or the cleanliness of the lens. After the laser is used for a period of time, there will be a certain degree of beam decay.
How to buy the best CNC machine?
From CNC machine quality, after-sales service and company size inspection, choosing Morn Laser is the easiest way.
Do you also sell CNC accessories?
Yes, we also sell CNC accessories. Since our customers will need accessory replacements in the future, we are responsible for our customers’ long-time after-sales service till the termination of the machine.
Are there any CNC machines in my area I can observe?
You can tell us your country name, then we will show you the nearest showroom, or show you the product by video call.
Do you offer training for CNC machines?
Yes, we have. Our experienced after-sales service team will provide professional product and operation training before customers operating the machine.
How long does it take to get my CNC machine?
For the standard model, it takes around 10 days. We have semi-products in stock, which will facilitate machine production and delivery. For customised models, please consult us for more details.
Is a CNC machine hard to operate for beginners?
It is not difficult at all. We will provide user manual, software manual and professional online training. Meanwhile, our professional after-sales service team will share product installation and training cases to help you better navigate the machine operation.
Do you have a warranty for CNC machines?
Yes, we provide 2 years’ whole machine warranty on products and provide our after-sales service till the machine’s termination.
I want to start a small steel design business, which machine is suitable for me?
For new hands who may want to start a business with low investment, we will recommend our cost-effective model and power, which can help you control the investment cost well. For more details, please talk to one of our sales consultants.
Can you please share the comparison of your fiber laser cutting machines? I read your website but it is hard to understand the difference among all machines.
Sure. We provide different models to fit different users’ needs. Please contact us for machine recommendation and comparison.
I am interested in your machine, but do you have an agent in my country?
We have partners in different countries around the world. Please share your location and we will check back with a nearby partner to help you in your local place.